A General Lack of Communication
This post contains a copy of correspondence sent to Chris Jones CPM/RMG (Birmingham) and copied to a few other people at CPM/RMG and others involved and interested in this matter.
Hi Chris,
With regards to your point 4 as below:
4) The Emergency Response 24 Insurance Policy was discontinued last year as was not cost effective. We have since had negotiations with a nationwide company to introduce a free 24 Hour Call Out Service. Once this is finalised the information will be put up on the communal notice boards. Please note that the 24 Hours Call Out Service but will only be for absolute emergencies, actual out of hours calls out will be charged to individual management companies – i.e your MCL will incur higher expenditure which will ultimately result in increases in your Company’s budget.
QUESTION 1:
Why were we not notified that the 24 hour Service was discontinued?
QUESTION 2:
If the 24 hour service was discontinued then should there not have been an appropriate DECREASE in the service charges?
QUESTION 3:
Also, in relation to the lack of communication in questions 1 and 2, why has there not been an Annual General Meeting for the last year?
A copy of this email can be found on my online project at
http://www.karavadra.net/blog/category/my-work-clients/the-mall-2-erdington/cpm-rmg/
Thank you and please accept my best wishes to you and yours Forever,
Bharat Karavadra


