CPM Asset Management / Residential Management Group

Our experience of this company and attempts to create a better management and service level for The Mall 2 Erdington, Birmingham.

IF YOU ARE AN OWNER AT THE MALL 2 ERDINGTON THEN PLEASE CONTACT ME.

The Local M.P. Cannot Get a Reply!

Sunday, May 3rd, 2009

I wrote to Penny Holbrook (who is dealing with the RMG matter on behalf of Sion Simon M.P.) on 27th April to notify her that we have had an unsatisfactory reply from RMG, and to also request an update on her investigations and she emailed me back informing me that she has had diffuclty obtaining a response from RMG and she will be contacting RMG again.

Why Can’t People Simply Answer A Simple Request?

Sunday, May 3rd, 2009

I wrote to Matthew Gaskell (Credit Control Department of RMG) on 11th March 2009 asking for ground rent payments that seem to be overdue.

I got a reply from Chris Jones on 25th April (over 6 weeks later) which contained all the ground rent payment invoices.

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A Plea For Help From Sion Simon M.P.

Wednesday, March 4th, 2009

After being told by Chris Jones of CPM/RMG that he had been told by his superiors not to reply to our emails but that we should receive a reply in due course, we simply got another request for payment of the invalid service charge and notification that further debt collection charges would be added to our account.

I feel that the latest reply is simply not satisfactory and hence I have contacted the local M.P. with a brief letter about matters to date.

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We Have a Carpet in The Hallway Now!

Saturday, February 21st, 2009

This post contains a copy of correspondence sent to Chris Jones CPM/RMG (Birmingham) and copied to a few other people at CPM/RMG and others involved and interested in this matter.

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It’s Good To Talk

Thursday, February 19th, 2009

This post contains a copy of correspondence sent to Chris Jones CPM/RMG (Birmingham) and copied to a few other people at CPM/RMG and others involved and interested in this matter.

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A General Lack of Communication

Friday, February 6th, 2009

This post contains a copy of correspondence sent to Chris Jones CPM/RMG (Birmingham) and copied to a few other people at CPM/RMG and others involved and interested in this matter.

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2 Months and Counting To Replace Carpets and Repair Electrics.

Wednesday, February 4th, 2009

This post contains a copy of correspondence sent to Chris Jones CPM/RMG (Birmingham) and copied to a few other people at CPM/RMG and others involved and interested in this matter.

It’s about a flood that happened in the building (read more here) which damaged the carpets and electrics of the water system which have not been attended to satisfactorily for over 2 months (since writing this Post).

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